Shipping

Shipping

Shipping in Australia

Free shipping in Australia for orders over $100, or $10 flat rate shipping for any orders under $100.

International

A flat rate of $30 for international shipments.

Tracking

All shipments are tracked and a tracking number provided once your order is dispatched and on its way.

Delivery time and fees

Estimated delivery times vary from region to region. On dispatch of your goods a tracking number and estimated delivery date will be supplied. Any duties or government fees that an order attract are the buyer’s responsibility.

Returns

If you’ve triple double checked our sizing chart and remain a bit unsure, feel free to drop us a line at hallo@dutchwell.cc for some first-hand advice from the Dutchwell crew. But! If your kit arrives and the sizing is skew-whiff, keep the swing tags on the garments and get back in touch with us. We’ll go about getting the correct size kit to you.

A couple of points to note with returns:

All swing tags must be intact, and the kit not worn or washed… or ridden in.

Return shipping back to us is done at the buyer’s expense. For exchanges, flat rate shipping of AUD10 Australia wide or AUD30 International will be applied.

If you do decide to make an exchange for any reason, get in touch within 14 days of receiving your order on hallo@dutchwell.cc

The garments are your responsibility until received back at Dutchwell. As such, please ensure you send the garments with a tracking number as we’re unable to take responsibility if the goods never make it back here.  

We’ll accept full responsibility of any garment defects prior to usage. Exchange or store credit will be provided for purchase amount after we’ve inspected the garment to confirm the defect.

As always, holla at hallo@dutchwell.cc for further information or any questions you may have.